Appointments

Appointments can be made over the phone, in person, or via online booking agent. I recommended scheduling your appointment in advance.  For maximum availability, I suggest that you reserve your next appointment prior to departing the studio. 

Payment

I accept cash, Venmo, Zelle, Visa, or Master Card for services. There is a 3% charge for credit card usage. 

Payment is due at the time of service. If I do not receive payment or payment is late, I reserve the right to cancel all future appointments and prevent future bookings indefinitely. 


Please note that all gift card purchases are final and gift cards are non-refundable. In order to redeem your gift card, the gift card must be presented and collected at the time of service. 

Cancellations

Last-minute cancellations and no-shows have a significant impact on my ability to serve my clients and continue to run my small business. Preparation for your treatment begins well before you enter my studio. 

 

I limit the number of clients I see each day to ensure the highest level of quality for my services. I depend on clients showing up for their scheduled appointment times. 

 

My cancellation policy is as follows:

 

Clients must cancel or change an appointment 24 hours before their scheduled appointment. This will allow me to offer the time slot to another guest. A charge will occur if I am unable to fill the appointment. I will do my best to fill these openings as I would much prefer to have another guest take your place than charge you for the cancellation. In the event of a last-minute cancellation or no-show, the client is responsible for the full cost of the scheduled treatment. No exceptions.

 

If you are running late for your appointment, please contact me. 

 

Thank you for reading and acknowledging my policy. 

Sanitation

For your health, all of my implements are disinfected and sanitized to the extreme, utilizing Hospital Grade disinfectant to kill more germs and viruses including Covid-19,  HIV, HBV, HCV, and HAV.  All bedding and spa robes are washed in sanitized for a hygienic clean.